Call Us:
WhatsApp Support: +91.9818867733
Delhi : +91.11.4359 6526
Chennai : +91.44.4979 3703
Pune : +91.20.4855 6560
Contact Details
Phone No: ( 9 AM to 7 PM, IST on Working Days)
- WhatsApp at 0091.9818867733
- New Delhi +91.11.4359 6526
- Chennai +91.44.4979 3703
Schedule Online Meeting
https://www.chanakya-research.com/online-meeting/
Email Id-
Offices
New Delhi | Chennai
Due to Covid-19, please confirm our availability in the office premises, before you pay a visit.
Our team is working from home for the year 2021 and hence virtual meetings through zoom are preferred.
Grievance Handling Mechanism at Chanakya Research
In an unforeseen circumstance where you as a client are not satisfied with the service of Chanakya Research, you can raise your complaint through the following process. Please note that our support team works Monday to Friday, 10AM to 7 PM (GMT + 5.30) Hours and hence do NOT expect a respond on weekends or bank holidays in India.
Level 1 - You can reach to appellate officer by writing in at appellate.officer{at}chanakya-research.com . You are requested to explain the service you opted and provide reference id of your project in the email. Maximum turnaround time for resolution at Level 1 is three days. You can view this page for more details.
Level 2 - If your grievance is not resolved by the appellate officer, you can reach out to the senior management of the company by writing an email to mgmt{at}chanakya-research.com . The response you received from the appellate office must be included in this email.